Last week was quiet as the team was at a company offsite in Orlando, FL. 🌴 Alas we did not make it to Disney World, but our focus remains the same: delivering greater confidence through account fraud prevention this year and beyond!

💜 We're always looking to improve your experience.

1. We added input validation to your search experience in Explorer, so you're more likely to get the results you're looking for on the first try.

   

2. Remember those 18 new event types we added in December? They have icons now! 🌟
   Any event type with _SUCESS has a ✔️ and _FAILED has a 🚫. This kind of polish makes it easier for you to internalize info quickly!

3. If you're one of those people who uses Safari to access our app, we fixed a font rendering issue on the Fraud Overview dashboard. You're welcome.

4. If your paid customer plan did not have a renewal date, it showed a wonky date. Now it tells you "No renewal date set." User friendly messaging indeed!

5. You can now see how adding users to a list from Explorer works in our Verosint Demo workspace.

🔔 New feature alert! Add identifiers to your list from Explorer!

We've made it easy for you to add users to your lists as you discover suspicious activity in Explorer.

💜 We're always looking to improve your experience.

We've updated the /rules/evaluate endpoint API response and the Verosint App to include the name of the rule triggered when you run your rule set.

If you have multiple rule sets running at different event types (e.g., signup, login, etc.), we've made it easier and faster for you to see what and why a rule was triggered.

💜 We're always looking to improve your experience.

To give you the best search experience in Explorer, we put in a 15-second timeout and added a user-friendly error message - so you know exactly how to proceed.

💜 We're always looking to improve your experience.

We enriched our ip.malicious signal 📶, adding nearly 80K new malicious IP addresses to the Verosint system. We're always expanding our risk intelligence so you don't have to. 🚀

💜 We're always looking to improve your experience. Though Monday was a holiday 🌴, the short week did not stop the Verosint team from pushing fixes to improve your experience. These include:

1. There were a few bugs 🐛 when sorting tables by column name in Explorer
   1. Sorting a table by Account in the Events and Accounts tables, Last Seen in the IPs, Prints, Emails, and Phones table, and Domain Age in the Emails table now work as you'd expect
   2. You can sort by IPs now
   3. You can now sort the Location column 🌐 in the Accounts, IPs, Prints, Emails, and Phone tabs alphabetically by country name (previously, they were sorting alphabetically on a 2-letter country code).
2. We streamlined all our rule set templates so that the only predefined outcome values defined by Verosint are ALLOW, DENY, PROOF, and CHALLENGE. Confusion banished!
3. We added more user friendly language in Explorer and the SignalPrint graph side panels if you do not send us the useragent in your events data. Instead of undefined, you'll see No data available. UI polish applied! 💅
4. We fixed a bug related to the autocomplete when adding identifiers to a list. If you copy and paste multiple emails into the search bar and hit "Enter" quickly, all yours emails will be neatly added to the list. Try it 😉

🔔 New feature alert! Lists allow you to group users together so you can take actions on them for any given situation (using Rule Sets).

• You can mix and match adding Accounts, Prints, Emails, Phone, IPs, and/or User Agents to a list.

  

• Reference your list(s) in a Rule Set, and then Verosint will check the list for those identifiers when the rule set is evaluated in real time (e.g., if an Account on the Banned User list tries to sign up, deny sign up access).

  

💜 We're always looking to improve your experience.

1. We've made if faster for you to see your data in your workspace when you upload events using our CSV template. We now validate your CSV and tell you if you're missing data or it's incomplete. Bye bye 400 errors!
2. Did you notice that your list of workspaces are now alphabetized? (Making it easier and faster for you to switch to a different workspace 😉)

🎉 Happy New Year! 🎉 Verosint has lots of great things planned for you in 2024. Get excited!

We added a new signal, ip.privacyProvider, which gives you the name of the IP privacy service provider when an IP is on a VPN, relay service, proxy, or is hosted. 💥

🔔 New feature alert!

We've added autosuggest when you're typing in Explorer, making it easier and faster for you to get where you're going!

💜 We're always looking to improve your experience.

1. Did you notice how we activate the name and count of the tab you're looking at? And grey out the rest of the tabs you're not? We did this so you can easily focus on the info you care about.

   

2. We added the Account ID as secondary text in the IPs, Prints, Emails, and Phones tabs, so that you can quickly tell which account is associated with said IP, Print ID, Email, or Phone Number.

🔔 New feature alert! The Verosint elves are working around the clock to bring you all the holiday treats!

Event Risk Score: We put our Event Risk Score in the Events tab of the Explorer page. This risk score is calculated every time an event occurs on your platform - a log out, a rule evaluation, etc. - and gives you a sense of how risky any given activity is.

The score ranges from 0 (safe) to 100 (risky).

Added 18 new event types for Auth0: We added the following event types so you can expand your view of user activity.

💜 We're always working to improve your experience.

Previously, if you were on any of the Account Settings pages in your production workspace, then switched to the Verosint Demo workspace (where the Account Settings are disabled), you would see a 404 Not Found error page. Womp womp.

Now, if you switch to the Verosint Demo workspace, you land on the home page. #GracefulFailure #GratefulForGraceful